Dear Carmenp Thank you for taking the time to share your feedback. We sincerely apologize that your initial room did not meet your expectations. We are glad that we were able to accommodate you in a different room that was more comfortable. Regarding the carpets, please note that they are cleaned regularly and are not dirty; however, some stains from luggage wheels can be difficult to remove. Replacing the carpets is in our future plans to ensure an even better experience for our guests. We also appreciate your comments about our buffet offerings, which help us identify areas for improvement. We hope to have the opportunity to provide you with a better overall stay in the future.
Dear Dermotb, Thanks for sharing your experience! We’re happy you liked the location and nearby dining options. We appreciate your honest feedback about the breakfast, staff, and facilities—your comments will help us make things better for future guests. kind regards Guests Relations dpt
Thank you so much for your kind words! We’re delighted you enjoyed your stay, from the spacious rooms and attentive service to our rooftop pool and views of Athens. We’re also glad you had a great experience at our restaurant. We truly appreciate your feedback and look forward to welcoming you back soon! Kind regards Guests Relation Dpt
Dear Guest, Thank you very much for your kind words and for sharing your experience at our hotel. We are delighted to hear that you enjoyed the rooms and our staff’s service. Regarding breakfast, we would like to inform you that from 06:30 a cold buffet is available, while the full hot buffet opens at 07:00. We apologize for any inconvenience and appreciate your understanding. We also thank you for providing useful information to future guests about our hotel’s location. We hope to welcome you again soon! kind regards Guests Relations Dpt